UPrinting.com is a leading online printing,
marketing and technology firm with a socially responsible approach. This
company was founded in 1997 in Santa Monica, Log Angeles as the offline
printer, digital room but in the year 2000, it went online. Its e-commerce
website was established in 2004 with the name of Uprinting.com. It has
significantly become one of the top players in the online printing industry
with a distinct vision to help small business grow. Currently, it takes care of
various graphic printing orders and on-demand business printing using their
high-quality press printing and easy to use online ordering system on a daily
basis. They are also famous among people because of their commitment to take
eco-friendly printing initiatives that support non-profit organizations and
environmental sustainability. Uprinting.com can provide high-end printing at an
affordable price. Recently they moved their corporate headquarters to a 60,000
square foot facility in Van Nuys, CA
Why Choose Upprinting.com?
In 2010, Uprinting was ranked on INC Magazine 500/ 5000 list of fastest
growing US companies. UPrinting works include digital printing, offset
printing, large format printing and customized online printing.
The company is popular for its Free File Review, a complimentary
proofing service that requires no upfront payment.
UPrinting.com also offers convenient marketing support such as print
design services, direct mailing services and custom online quotes for printing
products to help the small or medium-sized business grow.
Their website offers the perfect combination of easy design tools,
affordable prices and simplified shipping.
They have a huge selection of printed products with almost 100 +
selections including a more extensive selection of options for each product.
Every product is explained with proper description and customization it offers
the type of paper used with each sample template in different file types like
Illustrator, JPG, Photoshop, Adobe.
It has a versatile custom printing option like you can also get any size
of print on the paper stock frm a smallest paper printing stock of 2* 2 inches
to as large as 18 *26 inches. Even for wall graphics, and vinyl banners, they
have varied size choices.
They have a thumbnail preview of many sample templates of each industry
type and frm a simple design to a masterpiece, so it makes it easy for
customers to see before buying.
Their website has the option to upload your finished designs or files or
images and accepts GIF, JPG, SVG and PNG files with maximum size of 100 MB. It
also allows uploading larger files than 100 MB by taking advantage of FTP
upload after checkout.
They have free file proofing and inspection frm their experts for
checking any errors and mistake before printing the actual design.
They give customers a benefit of ordering free sample kit for both
offset and large format prints including wall graphics, semi-gloss, artist
canvas and paper or card stocks.
How Does It Work?
The website is accessible by anyone, and
it’s very simple to order anything you need. Just have to sign up for an Up
print account and log in. The website gives a lot of option of various design
package and templates to choose frm. You just have to choose the product
you’re looking for and a design that suits your needs. They ask for all
information that could describe your concept and helps the designer get the
message. A user can upload an image or already prepared design or file, and they
accept all types of files like JPG, JPEG, PNG, TIFFPUBLISHER, ILLUSTRATOR,
DOCX, DOC and also recommend PDF as the best file format for printing. You can
also create your design online or gets an option to search for a photo or
illustrator frm more than 15+million stock photos to choose frm starting with
the minimum cost of $1. Once a photo is bought it remains in customer account
invoice and can use for future projects several times. Once a design is ready,
you can see a preview and confirm the order through their checkout page.
Pricing, Package and payment options
Uprinting offers a variety of designing
services and offsets printing. All prices and amounts shown on this Site are in
U.S. Dollars and just like other custom printing website it has a professional
graphic designer who reviews every order before it is sent to print to check
for the issue like insufficient photo resolution, cut off faces, misaligned
text, or misspellings. To ensure the highest quality standard of your product,
you can request a free proof that gives the error rectification service for
free but overall the prices are affordable and can still be reduced by applying
their various coupon and discount codes. Their shipping costs are also
mentioned calculated by the area location and estimated time of delivery.
Shipping, Refund and Returns
The turnaround time for each item on
uprinting.com begins after they have received print-ready files, proof approval
and full payment for the order. In case, the customer has waived off the proof
approval, and then their printing turnaround time begins after they have
received your print-ready files and full payment for your order. If all this is
done on the same day before 11 am they do claim to start printing the product
the same day but any request beyond 11 am is considered for next business day.
They do request their customers to calculate the number of days for shipping
accordingly. To know the exact print time for a product, they have a particular
page that will give the number of working days after approval and processed
payment. The shipping time is calculated after the turnaround time of the
product with two additional days to prepare the package with labelling and
billing with ups. Their product delivery can be estimated by adding up their
product production turnaround time and the shipping transit time. Their
printing and shipping times don't include weekends or holidays but only
business days. They have various shipping, mailing services frm FedEx, UPS or
other freight carriers. The cancellation process is not simple as they do not
allow it once the product is in the production process. The order can only be
cancelled with full refund applicable if it is still in the pre-flight or
proofing stage and the cancellation request is submitted before 5 pm on the
same day. Order blow $100 do not get any refunds. They do offer a 100% refund
or reprint on defective order prints and also give 100% expedited reprint on
any order that was lost in transit. For all the orders that were printed late, they
have 20% refunds for every business day.
Uprinting on Social Media
Uprinting.com is linked on various social
networking sites like Facebook, Twitter, Google Plus, Instagram, etc. The
Facebook page of got prints has more than 24965 likes. There are 8422 followers
on Twitter. Customers can also follow their design blogs that are regularly
updated. An email mailing list is also available for their exclusive members to
sign up and they can get updated with their latest products and discount sale.
Their YouTube page has all kind of videos frm designing tooltips to their
Google Plus: https://plus.google.com/+uprinting/posts
You can make a phone call, do a direct live
chat or send an email directly to the customer service team of Uprinting for
any of your order status query, complaints, or just to thank them. The support
staffs of Uprinting are available 24x7 and committed to offering 100%
satisfaction to their clients. Their live chat option on their new web page
helps a customer get the reply within minutes.
You can also check their FAQ section that will help you in getting
relevant answers on various topics. Sign up for the uprinting email
subscription for their latest updates and a promotional offer.
10932 Santa Monica Blvd
Los Angeles, CA 90025
Corporate Headquarters address
DIGITAL ROOM, Inc.
8000 Haskell Avenue
Van Nuys, CA 91406
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