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SmugMug is a premium image hosting and photo sharing website founded by father and son Chris and Don MacAskill in 2002. The Company was created based on the duo’s love for the Internet and digital photography. It is a great site that facilitates selling of print and digital media for amateur and professional photographers. It is a fantastic service for people who want a website that can customize their photos, and the prints can be sold to their clients or fans. The Los Angeles Times described SmugMug as a family focused business, where seven members of their close joined circle aged from 26 to 63 started SmugMug Inc. with an idea to share some smiling captured moments of each family online. Don MacAskills, the company CEO with his employees, started their office in their five bedroom home but now they have their office in Mountain View, California. The company now employs 28 people including mainly MacAskills family friends and SmugMug customers they hired in five countries. The MacAskills have signed up more than 100,000 paying subscribers despite mounting competition from free service websites with their family-friendly approach. Since 2002, passionate amateurs, snap-shooters, and pro photographers have uploaded more than 225 million photos to SmugMug, and now it’s the largest independent, profitable photo sharing site, with more than 350,000 paying customers, the company continues to grow twice the size every year. SmugMug has become the trustee for the priceless images of amateur and professional photographers all over the world, due to the company's serious sense of responsibility for the photos stored on the site.
SmugMug offers a simple and effective site for those who wish to protect their pictures, have a customized portfolio that makes you money. Its features open up a platform for photographers to have online presence. It offers photo editing, printing and even selling them to make a living or just for their fan base. SmugMug offers various types of plans fitting different needs of different photographers. Each of their packages offers some common, awesome features like:
• Unlimited Storage
• Image editing
• Image publishing
• SEO assistance
Whichever package you choose the storage option for all subscribed plans is same. They offer four amazing packages that are called Basic, Power, Portfolio, and Business. All of these offer a customizable website, responsive design for a laptop, mobile apps and even tablets, zero ads and spams, gorgeous full-screen galleries to display your photos beautifully. All plans offer to upload up to a maximum photo size of 150 MB and a video size of 3GB with 20 minutes of clip length. The two upgraded package, portfolio, and business additionally offer E-commerce, Branding and marketing thus allowing users to purchase your work. In the business plan, they give a customized logo to your shopping carts with branded thank you cards and custom logo stickers in shipped orders. One feature that makes this plan just wow is that photographers can create their custom coupon for their work promotion.
SmugMug helps keep your priceless memory safe and secure even if your drive crashed, and you lose all your devices. They will still be there with a backup in the cloud. Not just that every picture we click we want it to be protected that includes password protecting a client’s gallery or watermarking the award winning shots etc. So, you don’t have to worry as SmugMug will take care of them at all times.
SmugMug uses API 2.0 allowing third party developer to use their API, which offers a very good documentation giving features like free business account for one year. They also give powerful customization that has dozens of designs that you can choose from. All designs are fully customizable with colors, fonts, content blocks and the like. Their display or organizational section helps to get some exciting editing and tweaks; they offer some amazing editorial tools to brighten the eyes, add more makeup or anything creative you wish to do with that picture. You can even download a plugin like Lightroom to work on that directly from their website. There is a staggering variety of finishes, sizes, and frames for producing the prints, like you, can get a basic glossy print of your work, or you can get the 36 x 36 metal prints. This is when having the most expensive account pays off. You can still purchase your items with the low-tiered subscriptions, but only the Business and Portfolio plans have the marketing options like package options and custom coupons. Their help and support services offer contact email addresses, user and support forums, FAQs page, live chat and popup tips available for photography and site help.
Another exclusive feature that sets SmugMug apart from other photo sharing services is the online backup. The SmugMug Vault is an extra service that you can add to any account. This feature gives PDF, PSD, RAW, TIFF, and even Excel and Word documents a safe home. Use the "Vault" to upload the original high-quality original versions of the edited photos, as a backup, in a safe online location.
It stores your photos in full size, offers unlimited storage, and it can be upgraded anytime, with an option to choose from tons of community tools (screen savers, upload from right click, Lightroom plugin).
Making that extra money from your creative work is so much easy on this cool website. You can charge people to download the digital version of your photo and can price them differently as per their professional or personal use. You can set prices for prints, size of the image and file types also and sell a whole lot of merchandising. Even if photography were just your hobby, you could use those photos to get sold here, and you get 85% commission while SmugMug takes 15%. Isn’t that a profit? You can set prices to whatever you wish. The store-front on the SmugMug website offers an extensive list of ways you can print your photographs. Customers can even order your artwork or photograph on museum-quality canvas, mugs, stickers, photo greeting cards and other merchandising items.
You can access SmugMug from any device and even use their mobile apps to browse your images. The portfolio that they offer is so responsive even in IPhones, tablets and a huge monitor. The responsive design of the site is pretty impressive since it moulds itself according to any mobile device. But for all these exclusive service you have to get SmugMug Pro account but, believe me, it’s worth paying.
Some discount in the most featured upgradation plan or a coupon deal that will save some penny to get that beautiful photo book for someone special or a free shipping promo code. SmugMug has a variety of options for users as well as photographers to make some savings. Their special featured customized coupon creation is a hit among all professional photographers. Anyone with their business package can create their coupon as a marketing strategy to attract more users. There's no extra charge for creating coupons, and you can create as many as you want. To start off, you must possess a valid credit card on file. If you're using the free trial period, you'll need to upgrade to a paid account before you can create a coupon.
Amount Off: This coupon allows the customers to get a discount for a certain dollar amount of the pre-shipping total.
Percent Off:This allows a percentage of discounts off the pre-shipping total amount
At Cost:This allows the lucky person who uses the code to order images on its cost.
Print Credit: This function is just like a "gift card" for a single customer. If a customer does not use with an order, the balance will remain to use on future orders.
Free Shipping: This provides free standard shipping or free airmail shipping to customers if the order is international. If the customer chooses the faster shipping option at checkout, then the amount equal to standard shipping charge would be deducted from the shipping total.
You can apply the desired coupon code at the time of payment info and checkout.
SmugMug accepts the following online credit/debit cards: Visa / Master Card / American Express / Discover card
As an alternative, you can use Amazon Payments to make the payment for your subscription. The site also allows you to use a bank account or a credit card of your choice.
Their team of customer service is called “Super Heroes.” They actually make their staff paint their faces with all those superheroes’ masks and face paint. Thankfully not every day! Though being a family owned business, they still have most professional and friendly staff who will resolve all your queries very efficiently and on time.
SmugMug does not offer Phone support, and so you cannot find any phone number on their entire page but as they insist on emails and written feedbacks, ideas, and suggestions, you can drop in at least to their office and meet the team
SmugMug Office Address
67 E Evelyn Ave
Mountain View, CA 94041
If you want to join the discussion on features, bugs, or tips for using SmugMug, head over to their Social links. They also look forward to feedback and suggestions. For their video tutorials on Photo privacy or learning how to customize a theme for your portfolio subscribe to their youtube channel.
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